Rob's Automotive and Collision

215-826-9200 · 2700 Veterans Highway, Rt 413 · Bristol, Pa 19007

Much More Than Just Towing

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Date: 5/9/2017 6:11 PM UTC

Now that Spring is in full swing and Summer is right around the corner, we thought we would let you in on a few more exciting things happening with our company.

One of the things that we pride ourselves on is that in a very competitive climate, especially as it relates to Collision & Autobody Service, we continue to grow, expand and service even the most challenging customer vehicles.

Our Technicians hold Certifications with a large number of manufacturers.
Here are just a few... Volvo, Lexus, Porsche, Audi, GM, Chrysler, Nissan, Infinity, Volkswagen, Hyundai, Ford, Dodge, Jeep, Fiat, Acura & Honda. Also, our Technicians are ICAR Gold & ASE Master Certified as well.

Another exciting addition to our company in our Collision Department is our Aluminum Work Area & Booth so that we can service all Aluminum Body Audi's! This is a huge value added service for Audi customers as the Aluminum work space is critical to having that "clean room" environment to go along with our Aluminum Paint Booth to ensure all of the Audi's that are fixed and repaired by Rob's Automotive & Collision, are "showroom" when completed.

We can go on and on about other high-end equipment and machinery we've invested in for our other departments, but we won't. We just want ALL of our customers to know and take comfort that when they bring their vehicle to us, we do everything possible and possess the necessary tools and resources to accomplish customer satisfaction...

Thanks for tuning in, we appreciate it!

- Rob's Automotive & Collision

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Date: 4/11/2017 1:08 AM UTC

The warmer days have arrived, grass begins to get more green, flowers start to bloom, it's Spring!
The cold weather has hopefully gone away as Spring ushered in last month.
So as we look forward to warmer days, longer nights, the last thing we want to worry about is our vehicle's "winter hangover".

As we've written in January, cold weather affects any vehicle, especially if it's not tended to properly.
So we'll spare you the long laundry list of "Do's & Do Nots", but we would like to take this opportunity to mention a few tips now that Spring is here.

Don't wait to have your AC system checked. Most people will just turn it on when Mother Nature is bringing the "heat" on that particular day, but then you wonder what that "smell" is coming from the vents...???

We'll leave that up to the imagination, but the point is, having your car looked at now that the cold days are behind us for now, is always a good thing.

Fluids, plugs, battery, belts, fans, etc... We can go on and on, but there are so many moving parts in your vehicle, and whether it's the littlest thing, or biggest thing that can go wrong, a simple maintenance appointment can possibly prevent these issues.

Spring road trip coming up? Give us a call!
The college "goer" traveling or commuting for Spring break, or over the Summer? Give us a call!
Thinking about trading your car in, or selling it? Give us a call!

Rob's Automotive & Collision is a full service organization and we're here to serve you!
Let us know if we can be of service for any of your automotive, mechanical or collision needs.

Thanks for checking in and we look forward to serving you!

- Rob's Automotive & Collision

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Date: 3/8/2017 7:43 PM UTC

A few blogs back we posted a little information about a few of our service divisions.
We wanted to educate our readers about the Rob's Brand as a whole, and why we have become a
One Stop Shop for just about everything Auto, Truck & Towing related.

Yes, we listed a few "highlights" and bullet points regarding the divisions, but DID YOU KNOW that Rob's Collision holds more than a dozen certifications from auto manufacturers?
This has been critical to our success and customer satisfaction as the collision world is ever changing and evolving.

We can work on any make and model car or truck when it comes to repair, auto body, etc...
But DID YOU KNOW Rob's also has the absolute best and latest and greatest technology, equipment, tools and more, that keep us on the cutting edge of our industry? This includes very LARGE (and cool) Commercial Equipment & Tools for our customers with "LARGE NEEDS"???

DID YOU KNOW that Rob's offers shuttle service for each and every customer in each and every division of our company to take the stress away when it comes to getting to and from our locations???

DID YOU KNOW that we are consistently ranked in the Top 500 Towing Companies in the Country each and every year according to The Towman 500???

Now please understand, we are not saying all this to brag or pat ourselves on the back.
But we do want you to know, that no matter what your Automotive, Truck or Commercial needs may be as a customer, we want to be your go to provider every single time you need these services!

We take great pride in every aspect of our work and service, and our Team and Staff will always go above and beyond to ensure you as a customer are taken care of, and hopefully position us to keep your business going forward...

We value you and your business and we want to keep it.
Thanks for checking in and we look forward to serving you.

- Rob's

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Date: 2/14/2017 5:42 PM UTC

Each and every year we experience countless customers that are unfortunately in an accident.
And in many cases (so long as no one was hurt) certain people wait to have their vehicle looked at get any type of estimate from a Collision Company.

We do understand why people do it and a lot of times it's b/c they're unsure where to take their car or truck, or they "fear" calling their insurance company. We're here to tell you... that's why we all pay for insurance! :)

The longer you wait, the more difficult it can become. There are so many "variables" that are involved when getting your vehicle repaired properly. Now, if you're dealing with the "other guys" insurance company because the accident wasn't your fault, again, different circumstances.

But when your insurance company is involved, we want you to be completely at ease, knowing that we will take care of everything from "A to Z". We will deal directly with your insurance company, set you up with a rental if necessary, and all of the administration and billing involved so you don't have to.

Now, we don't want to "scare" you into thinking that while you're waiting you are doing more damage to your vehicle if you're still driving it after an accident... But why take any chances?
Our goal at Rob's Automotive & Collision is to not only get your vehicle back to you as fast as possible, but to absolutely make sure the vehicle is in the condition (or even better) prior to the accident.

We here at Rob's Automotive & Collision hold a dozen certifications from car manufactures. What does this mean for you??? It means no matter what make and model car or truck you're driving, our technicians have the extensive training required to ensure 100% customer satisfaction!

We want you to take total comfort knowing that we will handle everything so you don't have to.
If you are in any type of "fender bender" or even major accident, call us sooner than later. We're here to satisfy you, NOT the insurance company, so please keep in mind and as we always inform the public, if you are ever in any type of accident, it is YOUR RIGHT to seek out any Collision Company you desire. It is NOT the insurance company's choice.

So don't wait, stop in and see us, or give us a call and we will be happy to come to you with a free estimate and take all of the worry and concern out of the situation! We hope to have the opportunity to service you and your vehicle. Thank you for reading and let us know if there's any way we can be of service to you.

- Robs Automotive & Collision

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Date: 1/16/2017 6:31 PM UTC

Well, here we are in 2017!

We hope 2016 was a great year for you, and hopefully your vehicle?
With the new year well underway and with more colder months ahead, this could be new issues for your car.

Weather conditions will change throughout this winter that could affect your car or truck, so hopefully you had scheduled proper maintenance last year. There are some consumers that believe little things like oil changes, tire rotation and regular tune ups are a "waste of time"...

These are also the same people we see year in and year out with the most problems.
Most car owners don't realize that when we conduct maintenance or repairs on your vehicle, many times there are strong signs of neglect! We can usually tell who's being "honest" when we ask certain questions regarding how well (or not well) you've taken care of your car.

Oil changes are usually a "tell-tale" sign that you weren't exactly on the "up and up" with vehicle maintenance or preventative maintenance... Nothing lasts forever and certainly the working parts of your car or truck won't either if consistent "attention" isn't there.

Prolonging the life of your vehicle will strongly lie with how well you take care of it.
Now, no mechanic or service shop can guarantee your car will run forever even with regular maintenance. But we can almost guarantee that it won't run forever if you neglect regular service...

So as we get ready to brave the elements of winter here in the North East part of the country, we sincerely hope that you will take all necessary precautions and make sure your car or truck is being serviced as scheduled by your mechanic.

We are always happy to evaluate and look at potential problems for you, and make the proper recommendations that's best for you and your safety. Rob's Automotive & Collision Center is here 6 days a week to accommodate even the busiest of schedules. We understand "life" can get in the way of getting us your car, so when things are crazy, just give us a call and we'll work with your schedule.

Thanks for checking in and have a great year!

-Rob's Automotive & Collision

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Date: 12/6/2016 5:06 PM UTC

With the year rapidly coming to a close, we once again want to take this time to thank many people for another great year for us as a company and community organization.

First and foremost we thank each and every customer who we had the pleasure of serving in each of our departments. From Auto Repair, Collision, Towing and others... Without you, there "is no us"...

Next our amazing team of professionals. Drivers, Techs, Administration, Customer Service, Writers & Estimators, Dispatchers, Sales, Marketing, Operations, Specialty Team Members  -
Detailers, Painters, Body Techs, Lot Techs and more... ALL of our Department Managers because without you, our departments don't get the job done!

We sincerely thank each and every one of our Rob's Team of Family members for going above and beyond the call of duty day in and day out. We had countless people volunteer their time on weekends and days off throughout the year to allow us to give back to the Community as we participated and/or sponsored so many functions and events this year. Their time, dedication and commitment are unmatched! So again, we thank you all!

We also would like to thank all of the individuals who continue to support our company, whether you're a customer or not. There are so many people who continue to refer our services as well as act as a Strategic Resource to assist us in achieving our goals. Again, too many organizations to name, but hopefully you know who YOU are!

This list could certainly go on and on... And we sincerely apologize if we've left anyone out.
But we truly are extremely grateful for the people we get to work with on a daily basis, as well as the individuals we get to meet throughout the year, and build upon those relationships.

It really has been another extraordinary year, and we couldn't be more proud of our Team and the job they do every day. Thank you again to everyone, and we wish you Happy Holidays, and a very prosperous New Year!



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Date: 11/7/2016 8:33 PM UTC

With temperatures dipping, and the winter months fast approaching, it is only a matter of time before the roads become a little slippery. It is very commonplace to have to provide assistance to normal passenger vehicles who have slid off the road due to some black ice or hydroplaning, and we are more than well equipped to handle the towing needs.

What happens when a larger vehicle goes off the road? Have you wondered what happens when a semi trailer, bus, or an RV goes off road and needs to be pulled out?

When a passenger vehicle goes off road, a normal tow truck is often sufficient to retrieve it. Unfortunately, a regular tow truck is nowhere near sufficient to recover heavier equipment. The average US car tips the scales at around 4,000 pounds. Semi trucks are, on average, over 3 times as heavy for just the truck alone! A truck and trailer combo (with the trailer empty) typically weighs between 30,000 and 35,000 pounds.

With that in mind, it is evident that it takes special equipment to recover these beastly vehicles. There are many things to consider when undertaking these heavy duty recoveries. Is a trailer involved? Is the trailer full or empty? Was it a flat-bed transporting other equipment? These questions, and more, will determine which method is used to perform the recovery.

In many instances, an airbag recovery system is employed. A massive airbag is wedged underneath the toppled equipment and inflated in a very controlled manner. The overturned trailer is then uprighted without the costly time consuming process of unloading the cargo contained within. One of the major benefits to this is the ease of use and the time it takes to actually work. The airbag cushion can significantly reduce any additional damage to your heavy duty equipment, saving you time AND money in the process.

Other times, we need to utilize a combination of rotator crane and possibly forklifts. In the past, when we have had to recover a trailer that was carrying heavy farming equipment, the crane has been used with great success to safely pull the wrecked vehicles out. When using the crane, it is often necessary to employ a forklift to gently hoist part of the wreckage up enough to get the crane cables underneath securely to pull the wreckage free.

Heavy duty recovery is no small task. We make every effort to safely and securely recover your heavy equipment, paying special attention so as to minimize any additional damages that may happen during the process. Our technicians have all the experience and qualifications to retrieve any vehicle in an accident, be it large or small.

If you have a heavy duty accident, do not hesitate to call us here at Rob's to facilitate the recovery of your equipment and cargo!

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Date: 9/21/2016 2:58 PM UTC

Even after more than 30 years in business, there are still so many people that aren't aware of the services we here at Rob's offer. So we wanted to have this Blog post be more about "education" so anyone will now know who, and more importantly "how" we can help...

Towing/Hauling - Yes, we certainly are known for Towing. We tow cars, trucks, commercial vehicles and we also provide commercial transportation as well. Whether it's extremely large equipment, or in some cases, other "large" vehicles that need to be delivered to a particular destination.

Automotive - We also are a service provider for the average consumer...
We have a full service automotive repair department, offering everything from your standard oil changes, maintenance, or major rebuild and repair projects.

*We also service and repair large commercial vehicles as well.*

Collision - We provide outstanding auto body & collision services for every vehicle on the road...
This includes all commercial trucks as well. Cars are certainly a huge part of our every day collision activities, but we work on every vehicle type from mid-end to high-end cars and trucks. We can help ensure your vehicle will be back to perfect working and "looking" condition before it was in the fender bender...

24/7 Road Side Assistance - We never close when it comes to emergency needs. This includes 24/7 towing and recovery services for small or large vehicles, or something as simple as someone needing a "jump", gas or a tire changed. We provide "on-site" assistance for everything truck related if a breakdown occurs.

There are other departments with the Rob's Team of professionals, and we don't want to bore you with more service offerings, BUT, we did want to make sure you were aware of what we do, so if and when, you have a need or someone you know has a need, we'd like to be the one that provides the assistance no matter what the situation is.

Thanks for checking in and we look forward to hopefully having the opportunity to serve you!

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Date: 8/16/2016 9:00 PM UTC

Preventative maintenance is a must!
The vacations will be over soon, the kids will be back to school in a few weeks, and cooler evenings will be here soon. Take advantage of the lull to prepare your vehicle for the hustle & bustle of the busy school year, and the day-day running of your vehicle.

First things first...Read your owner’s manual and follow the manufacturer’s recommended service schedules. There are usually two schedules listed: normal and severe.
Engine Performance
Have engine driveability problems (hard starts, rough idling, stalling, diminished power, etc.) corrected at a good repair shop. Replace dirty filtersair, fuel, PCV, etc.
Change your oil and oil filter as specified in your manual more often (every 3,000 miles or so) if your driving is mostly stop-and-go or consists of frequent short trips.
Cooling System
The cooling system should be flushed and refilled as recommended. The level, condition, and concentration of the coolant should be checked periodically.
Windshield Wipers
Replace old blades.
Stock up on windshield washer solvent you’ll be surprised how much you use.
The only accurate way to detect a weak battery is with professional equipment. But do-it-yourselfers can do routine maintenance. Scrape away corrosion from posts and cable connections; clean all surfaces; re-tighten all connections. If battery caps are removable, check fluid level monthly.
A word of caution:
Be sure to avoid contact with corrosive deposits and battery acid. Wear eye protection and rubber gloves. Note too that removal of cables can cause damage or loss of data/codes on some newer vehicles so refer to your manual for instructions.
Inspect all lights and bulbs; replace burned out bulbs; periodically clean road grime from all lenses with a moistened cloth or towel. To prevent scratching, never use a dry rag.
 Exhaust System
Your vehicle should be placed on a lift and the exhaust system examined for leaks. The trunk and floorboards should be inspected for small holes. Exhaust fumes can be deadly.
Examine tires for remaining tread life, uneven wearing, and cupping; check the sidewalls for cuts and nicks. Check tire pressure once a month. Let the tires “cool down” before checking the pressure. Rotate as recommended. Don’t forget your spare, and be sure the jack is in good condition. 
We here at Rob's are more than capable of handling any and all of your automotive needs. We hope to have the opportunity to service you and your vehicle as the Summer comes to a close. Enjoy!

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Date: 7/8/2016 4:24 AM UTC

Summer is here. Summer has been here. Summer means fun in the sun and, if you're lucky, fun at water parks or amusement parks. When it comes to the dog days of summer, one of those last bastions of hope we have on those hottest of days is our car. You rush from the work place to our car that has been sitting there with the sun beating down on it. After unlocking it, you sit down in the car and feel the heat radiate from the small convection oven with an engine, and you start it up. You crank the AC all the way to the blue and kick the fans up to max, and you wait for the sweet sweet ice air to come flowing.

Only, sometimes it doesn't.  The oasis of your car's air conditioning has turned out to be a mirage. 

What happened?

Air conditioning systems are fickle beasts. There are so many little issues that can balloon to huge problems with the AC system in your car. One of the more frustrating aspects of this often overlooked system is that there are no real warning lights to alert you to an AC problem. Oil problem? There's a light for that. Low on gas? There's a light for that. Mysterious engine problem? Yup, there's a light for that, too. But, there's no indication that your AC system is on the fritz until it's too late.

What issues?

Weak airflow

Weak airflow is one of the more common symptoms you will experience. Once it blew strong, and now it just kinda gently brushes you with air. A loose hose is often the culprit and can be an easy fix. Sometimes, the ventilation fan is broken. If the fan isn't blowing, air wont flow well. Worst case, however, is if seal/seals have come open. AC systems are very sensitive and self contained, and must remain sealed. Once they're opened, the entire system is compromised.

Not blowing as cold

There are many reasons why an AC system can stop blowing ice. Having your AC system inspected as soon as you notice a drop in cold can mean the difference between a small repair or a large one. Freon may have leaked due to a failed o-ring, seal, or hose. There might be a clogged hose somewhere. The compressor or blower motor may have failed, or there might even be a vacuum leak. Leaks can be absolutely devastating. When an AC system develops a leak, you have an "open system" meaning moisture and other particulate matter can enter the system and wreak havoc. If the leak is caught early, it will be less expensive to repair.

Starts out cool, then gets warm

This problem is never an easy one to answer. The best bet would be to have your AC system inspected to determine what the underlying issue is. You may have a clogged valves, a faulty compressor clutch, a dreaded leak, or even a blown fuse. This particular problem, however, isn't just limited to those possible problems.

My AC smells like a gym locker

Even if it's blowing cold, an AC system that is blowing the odor of smelly feet at you is never pleasant. Having your system inspected for mold and mildew could help get to the bottom of the problem.

Why does an AC system fail?

Age and moisture, simple enough. Father time is undefeated, and that notion extends into the various systems of our vehicles. Rubber seals and hoses lose their elasticity over time, resulting in a bevy of problems. Moisture, however, is the death knell for your AC system. Water, when mixed with the refrigerant in your system, creates a destructive corrosive acid. If moisture makes it into the system, it could damage many components and result in the complete failure of the AC system.

Take advantage of our current service promotion and have your AC system fully inspected for performance and pressure! Don't take a chance on your cold air during these hot days!

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