Rob's Automotive and Collision

215-826-9200 · 2700 Veterans Highway, Rt 413 · Bristol, Pa 19007

Much More Than Just Towing

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Date: 7/6/2017 3:48 PM UTC

We felt this Blog post would hopefully be very informative especially since we've experienced so much rain during the Spring, and so far in the early part of Summer.

Nobody likes to drive in the rain, but it seems to be an unavoidable scenario we all have to face every now and then. When you do find yourself driving during a rain shower, it is important to adjust some of your driving methods to accommodate for the wet conditions. Driving in the rain can be very dangerous if not done properly, so it is vital to remember a few procedures to practice when you’re traveling down a slick road. At Robs we compiled some advice to share with you to help ensure that you are safe on the roadways when the weather gets bad.

Turn on those Headlights!
You may think this should be common sense, but we see countless drivers not turn their headlights on in he rain... One of the first things you should do when driving in the rain is to make sure you have your headlights on. And yes, this applies even during the day. The pouring water can easily hinder your visibility, so flicking on your lights can provide that extra aid to see what is ahead of you. Additionally, having your headlights on is imperative for other motorists to recognize your vehicle coming through the misty horizon. Having your headlights off while it is raining not only makes it more difficult for you to see, but also makes you practically invisible to the cars around you.
Keep your distance!
These two go hand in hand. The wet roadways can cause your vehicle to hydroplane if you are traveling too fast. Maintaining a speed under 35 mph typically reduces your chance of swerving on the wet roadways, but we still suggest you be cautious when making turns. In addition to simply slowing down, we also advise keeping a more conservative following distance than you typically would, as your brakes may not perform as well as usual when you need to abruptly stop on a slick street.
Stay on top of your parts!
One of the worst things that can happen when driving in the rain is having faulty equipment that can make it more dangerous for you to operate your vehicle. These primarily include making sure your tires have been checked and you have effective windshield wipers. If your tires are worn and do not have traction, then your chance of hydroplaning greatly increases. Additionally, having defective wipers that do not properly clear the water from your windshield can obstruct your visibility and make it severely dangerous to drive. Always be prepared, and if you need new wipers, our Service Department has them in stock on a daily basis.
So please, be extra careful when driving in the rain, or any kind of nasty weather conditions. If you're unsure about your vehicle's capabilities to handle the "not so nice" weather, call our Service Department and schedule an appointment to have us make sure your good to go!
Thanks for checking in and have a great Summer!
- Rob's Automotive & Collision

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Date: 6/8/2017 7:43 PM UTC

Okay so we're convinced Mother Nature is definitely Bi-Polar! :)
The past month between all of the rain, and even the brief heat wave we've experienced, we do know Summer is on the way, and it may "ring" in with some extreme temperatures.

So we wanted to maybe give you a few "memory joggers" so you can hopefully ensure your vehicle will stay tip top throughout the warmer and even very hot months during Summer.

Yes, the obvious is making sure the oil and filter are changed properly and timely, but also making sure normal preventative maintenance is completed as well.

*All fluids topped off and levels checked.
*Battery checked and charged
*AC System and Freon where it needs to be
*Check all plugs, belts and hoses, wires, etc..
*Brakes, Pads, Rotors & Alignment.
*Tire Pressure, Tread and overall wear.

For most, this may seem somewhat "elementary"... But we can assure you with the amount of drivers and customers we see that experience so many problems, most could have been avoided if they just took a little time to stay on top of their car or truck.

Now, we don't expect you to do these things on your own, unless you're certainly capable of doing so... But that's where we come in. Our technicians will do a full diagnostic check throughout your vehicle, checking every working part to make sure your vehicle lasts as long as you have it.

Yes, we know certain things happen and cars and trucks do break down, and in some cases it's not really anyone's fault, it's just no one car (or person) is perfect.

So while we celebrate Summer on it's way, attend Graduations and so many other family and friend parties, we hope you will keep these tips in mind before embarking on those long Summer road trips!
Have a great Summer and let us know how we can be of any service!

Thanks for checking in.

- Rob's Automotive & Collision

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Date: 5/9/2017 6:11 PM UTC

Now that Spring is in full swing and Summer is right around the corner, we thought we would let you in on a few more exciting things happening with our company.

One of the things that we pride ourselves on is that in a very competitive climate, especially as it relates to Collision & Autobody Service, we continue to grow, expand and service even the most challenging customer vehicles.

Our Technicians hold Certifications with a large number of manufacturers.
Here are just a few... Volvo, Lexus, Porsche, Audi, GM, Chrysler, Nissan, Infinity, Volkswagen, Hyundai, Ford, Dodge, Jeep, Fiat, Acura & Honda. Also, our Technicians are ICAR Gold & ASE Master Certified as well.

Another exciting addition to our company in our Collision Department is our Aluminum Work Area & Booth so that we can service all Aluminum Body Audi's! This is a huge value added service for Audi customers as the Aluminum work space is critical to having that "clean room" environment to go along with our Aluminum Paint Booth to ensure all of the Audi's that are fixed and repaired by Rob's Automotive & Collision, are "showroom" when completed.

We can go on and on about other high-end equipment and machinery we've invested in for our other departments, but we won't. We just want ALL of our customers to know and take comfort that when they bring their vehicle to us, we do everything possible and possess the necessary tools and resources to accomplish customer satisfaction...

Thanks for tuning in, we appreciate it!

- Rob's Automotive & Collision

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Date: 4/11/2017 1:08 AM UTC

The warmer days have arrived, grass begins to get more green, flowers start to bloom, it's Spring!
The cold weather has hopefully gone away as Spring ushered in last month.
So as we look forward to warmer days, longer nights, the last thing we want to worry about is our vehicle's "winter hangover".

As we've written in January, cold weather affects any vehicle, especially if it's not tended to properly.
So we'll spare you the long laundry list of "Do's & Do Nots", but we would like to take this opportunity to mention a few tips now that Spring is here.

Don't wait to have your AC system checked. Most people will just turn it on when Mother Nature is bringing the "heat" on that particular day, but then you wonder what that "smell" is coming from the vents...???

We'll leave that up to the imagination, but the point is, having your car looked at now that the cold days are behind us for now, is always a good thing.

Fluids, plugs, battery, belts, fans, etc... We can go on and on, but there are so many moving parts in your vehicle, and whether it's the littlest thing, or biggest thing that can go wrong, a simple maintenance appointment can possibly prevent these issues.

Spring road trip coming up? Give us a call!
The college "goer" traveling or commuting for Spring break, or over the Summer? Give us a call!
Thinking about trading your car in, or selling it? Give us a call!

Rob's Automotive & Collision is a full service organization and we're here to serve you!
Let us know if we can be of service for any of your automotive, mechanical or collision needs.

Thanks for checking in and we look forward to serving you!

- Rob's Automotive & Collision

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Date: 3/8/2017 7:43 PM UTC

A few blogs back we posted a little information about a few of our service divisions.
We wanted to educate our readers about the Rob's Brand as a whole, and why we have become a
One Stop Shop for just about everything Auto, Truck & Towing related.

Yes, we listed a few "highlights" and bullet points regarding the divisions, but DID YOU KNOW that Rob's Collision holds more than a dozen certifications from auto manufacturers?
This has been critical to our success and customer satisfaction as the collision world is ever changing and evolving.

We can work on any make and model car or truck when it comes to repair, auto body, etc...
But DID YOU KNOW Rob's also has the absolute best and latest and greatest technology, equipment, tools and more, that keep us on the cutting edge of our industry? This includes very LARGE (and cool) Commercial Equipment & Tools for our customers with "LARGE NEEDS"???

DID YOU KNOW that Rob's offers shuttle service for each and every customer in each and every division of our company to take the stress away when it comes to getting to and from our locations???

DID YOU KNOW that we are consistently ranked in the Top 500 Towing Companies in the Country each and every year according to The Towman 500???

Now please understand, we are not saying all this to brag or pat ourselves on the back.
But we do want you to know, that no matter what your Automotive, Truck or Commercial needs may be as a customer, we want to be your go to provider every single time you need these services!

We take great pride in every aspect of our work and service, and our Team and Staff will always go above and beyond to ensure you as a customer are taken care of, and hopefully position us to keep your business going forward...

We value you and your business and we want to keep it.
Thanks for checking in and we look forward to serving you.

- Rob's

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Date: 2/14/2017 5:42 PM UTC

Each and every year we experience countless customers that are unfortunately in an accident.
And in many cases (so long as no one was hurt) certain people wait to have their vehicle looked at get any type of estimate from a Collision Company.

We do understand why people do it and a lot of times it's b/c they're unsure where to take their car or truck, or they "fear" calling their insurance company. We're here to tell you... that's why we all pay for insurance! :)

The longer you wait, the more difficult it can become. There are so many "variables" that are involved when getting your vehicle repaired properly. Now, if you're dealing with the "other guys" insurance company because the accident wasn't your fault, again, different circumstances.

But when your insurance company is involved, we want you to be completely at ease, knowing that we will take care of everything from "A to Z". We will deal directly with your insurance company, set you up with a rental if necessary, and all of the administration and billing involved so you don't have to.

Now, we don't want to "scare" you into thinking that while you're waiting you are doing more damage to your vehicle if you're still driving it after an accident... But why take any chances?
Our goal at Rob's Automotive & Collision is to not only get your vehicle back to you as fast as possible, but to absolutely make sure the vehicle is in the condition (or even better) prior to the accident.

We here at Rob's Automotive & Collision hold a dozen certifications from car manufactures. What does this mean for you??? It means no matter what make and model car or truck you're driving, our technicians have the extensive training required to ensure 100% customer satisfaction!

We want you to take total comfort knowing that we will handle everything so you don't have to.
If you are in any type of "fender bender" or even major accident, call us sooner than later. We're here to satisfy you, NOT the insurance company, so please keep in mind and as we always inform the public, if you are ever in any type of accident, it is YOUR RIGHT to seek out any Collision Company you desire. It is NOT the insurance company's choice.

So don't wait, stop in and see us, or give us a call and we will be happy to come to you with a free estimate and take all of the worry and concern out of the situation! We hope to have the opportunity to service you and your vehicle. Thank you for reading and let us know if there's any way we can be of service to you.

- Robs Automotive & Collision

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Date: 1/16/2017 6:31 PM UTC

Well, here we are in 2017!

We hope 2016 was a great year for you, and hopefully your vehicle?
With the new year well underway and with more colder months ahead, this could be new issues for your car.

Weather conditions will change throughout this winter that could affect your car or truck, so hopefully you had scheduled proper maintenance last year. There are some consumers that believe little things like oil changes, tire rotation and regular tune ups are a "waste of time"...

These are also the same people we see year in and year out with the most problems.
Most car owners don't realize that when we conduct maintenance or repairs on your vehicle, many times there are strong signs of neglect! We can usually tell who's being "honest" when we ask certain questions regarding how well (or not well) you've taken care of your car.

Oil changes are usually a "tell-tale" sign that you weren't exactly on the "up and up" with vehicle maintenance or preventative maintenance... Nothing lasts forever and certainly the working parts of your car or truck won't either if consistent "attention" isn't there.

Prolonging the life of your vehicle will strongly lie with how well you take care of it.
Now, no mechanic or service shop can guarantee your car will run forever even with regular maintenance. But we can almost guarantee that it won't run forever if you neglect regular service...

So as we get ready to brave the elements of winter here in the North East part of the country, we sincerely hope that you will take all necessary precautions and make sure your car or truck is being serviced as scheduled by your mechanic.

We are always happy to evaluate and look at potential problems for you, and make the proper recommendations that's best for you and your safety. Rob's Automotive & Collision Center is here 6 days a week to accommodate even the busiest of schedules. We understand "life" can get in the way of getting us your car, so when things are crazy, just give us a call and we'll work with your schedule.

Thanks for checking in and have a great year!

-Rob's Automotive & Collision

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Date: 12/6/2016 5:06 PM UTC

With the year rapidly coming to a close, we once again want to take this time to thank many people for another great year for us as a company and community organization.

First and foremost we thank each and every customer who we had the pleasure of serving in each of our departments. From Auto Repair, Collision, Towing and others... Without you, there "is no us"...

Next our amazing team of professionals. Drivers, Techs, Administration, Customer Service, Writers & Estimators, Dispatchers, Sales, Marketing, Operations, Specialty Team Members  -
Detailers, Painters, Body Techs, Lot Techs and more... ALL of our Department Managers because without you, our departments don't get the job done!

We sincerely thank each and every one of our Rob's Team of Family members for going above and beyond the call of duty day in and day out. We had countless people volunteer their time on weekends and days off throughout the year to allow us to give back to the Community as we participated and/or sponsored so many functions and events this year. Their time, dedication and commitment are unmatched! So again, we thank you all!

We also would like to thank all of the individuals who continue to support our company, whether you're a customer or not. There are so many people who continue to refer our services as well as act as a Strategic Resource to assist us in achieving our goals. Again, too many organizations to name, but hopefully you know who YOU are!

This list could certainly go on and on... And we sincerely apologize if we've left anyone out.
But we truly are extremely grateful for the people we get to work with on a daily basis, as well as the individuals we get to meet throughout the year, and build upon those relationships.

It really has been another extraordinary year, and we couldn't be more proud of our Team and the job they do every day. Thank you again to everyone, and we wish you Happy Holidays, and a very prosperous New Year!



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Date: 11/7/2016 8:33 PM UTC

With temperatures dipping, and the winter months fast approaching, it is only a matter of time before the roads become a little slippery. It is very commonplace to have to provide assistance to normal passenger vehicles who have slid off the road due to some black ice or hydroplaning, and we are more than well equipped to handle the towing needs.

What happens when a larger vehicle goes off the road? Have you wondered what happens when a semi trailer, bus, or an RV goes off road and needs to be pulled out?

When a passenger vehicle goes off road, a normal tow truck is often sufficient to retrieve it. Unfortunately, a regular tow truck is nowhere near sufficient to recover heavier equipment. The average US car tips the scales at around 4,000 pounds. Semi trucks are, on average, over 3 times as heavy for just the truck alone! A truck and trailer combo (with the trailer empty) typically weighs between 30,000 and 35,000 pounds.

With that in mind, it is evident that it takes special equipment to recover these beastly vehicles. There are many things to consider when undertaking these heavy duty recoveries. Is a trailer involved? Is the trailer full or empty? Was it a flat-bed transporting other equipment? These questions, and more, will determine which method is used to perform the recovery.

In many instances, an airbag recovery system is employed. A massive airbag is wedged underneath the toppled equipment and inflated in a very controlled manner. The overturned trailer is then uprighted without the costly time consuming process of unloading the cargo contained within. One of the major benefits to this is the ease of use and the time it takes to actually work. The airbag cushion can significantly reduce any additional damage to your heavy duty equipment, saving you time AND money in the process.

Other times, we need to utilize a combination of rotator crane and possibly forklifts. In the past, when we have had to recover a trailer that was carrying heavy farming equipment, the crane has been used with great success to safely pull the wrecked vehicles out. When using the crane, it is often necessary to employ a forklift to gently hoist part of the wreckage up enough to get the crane cables underneath securely to pull the wreckage free.

Heavy duty recovery is no small task. We make every effort to safely and securely recover your heavy equipment, paying special attention so as to minimize any additional damages that may happen during the process. Our technicians have all the experience and qualifications to retrieve any vehicle in an accident, be it large or small.

If you have a heavy duty accident, do not hesitate to call us here at Rob's to facilitate the recovery of your equipment and cargo!

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Date: 9/21/2016 2:58 PM UTC

Even after more than 30 years in business, there are still so many people that aren't aware of the services we here at Rob's offer. So we wanted to have this Blog post be more about "education" so anyone will now know who, and more importantly "how" we can help...

Towing/Hauling - Yes, we certainly are known for Towing. We tow cars, trucks, commercial vehicles and we also provide commercial transportation as well. Whether it's extremely large equipment, or in some cases, other "large" vehicles that need to be delivered to a particular destination.

Automotive - We also are a service provider for the average consumer...
We have a full service automotive repair department, offering everything from your standard oil changes, maintenance, or major rebuild and repair projects.

*We also service and repair large commercial vehicles as well.*

Collision - We provide outstanding auto body & collision services for every vehicle on the road...
This includes all commercial trucks as well. Cars are certainly a huge part of our every day collision activities, but we work on every vehicle type from mid-end to high-end cars and trucks. We can help ensure your vehicle will be back to perfect working and "looking" condition before it was in the fender bender...

24/7 Road Side Assistance - We never close when it comes to emergency needs. This includes 24/7 towing and recovery services for small or large vehicles, or something as simple as someone needing a "jump", gas or a tire changed. We provide "on-site" assistance for everything truck related if a breakdown occurs.

There are other departments with the Rob's Team of professionals, and we don't want to bore you with more service offerings, BUT, we did want to make sure you were aware of what we do, so if and when, you have a need or someone you know has a need, we'd like to be the one that provides the assistance no matter what the situation is.

Thanks for checking in and we look forward to hopefully having the opportunity to serve you!

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